Aria Medical Aesthetics Office Policies

Confidentiality:

All clients of Aria Medical Aesthetics are assured of complete confidentiality regarding all aspects of their treatments and treatments, as per our HIPPA policy. You have the right to obtain a copy at your convenience.

Appointments + Confirmations:

Pre-booking your appointment is highly recommended since we book several weeks out. Due to the high demand for appointments, we require a credit card on file. A cancellation without 24-hour notice (Same Day Cancellation) will result in a $50 charge and a No-Show/No-Call will result in a charge up to $100 (depending on type of treatment and time booked) to your credit card.

Scheduling Appointments:

Please call our office at 860-426-1363 to cancel or reschedule appointments. We do not accept appointment cancellations less than 24 hours in advance via email, text, or Instagram DM’s.

To cancel or reschedule you may call us: 860-426-1363

Appointment confirmations are sent to the via email when scheduling your appointment. We also call the “non-confirmed” appointments 1-2 days before the appointment. If your email/cell has changed, it is the responsibility of the client to notify us. Not “confirming” your appointment through your appointment reminder email is not considered a cancellation. You must CALL to cancel any appointment within 24 hours to avoid a cancellation fee. By scheduling an appointment, you are agreeing to our cancellation/no show policy.

Cancellations + No-Show Policy

Your punctuality is greatly appreciated and will enable us to dedicate the appropriate amount of time to your scheduled treatment. We encourage you to arrive 10-15 minutes prior to your appointment so that you may relax, and fill out the appropriate forms. It is our top priority to ensure we take you at your scheduled appointment time. Arriving greater than 15 minutes late may result in the rescheduling your appointment and a fee. If your appointment is canceled due to late arrival you will be charged the appropriate Cancellation Fee. We have a 24-hour cancellation policy. If you are unable to make your appointment, please call us no later than 24 hours prior to your appointment to avoid a cancellation fee upwards of $100. If you No-Show your appointment, you will be charged a $100 no show fee for your missed treatment. Aria Medical Aesthetics reserves the right to refuse appointments to those who “No-Show” for three or more consecutive appointments or within a 6-month period.

Consultations:

The initial consultations are no charge at our office. Any additional consultations after the initial one, will be subject to a $50 No Show/No Call fee per consultation.